The Our Companions’ Helpline serves as the heart of our life-saving programs.
Our Helpline is a unique service offered by Our Companions, as there’s truly nothing else like it in Connecticut. We have a team of dedicated, specially trained staff and volunteers who respond to questions and help address a wide range of animal-related issues.
Through our Helpline, we provide behavioral support, community cat (TNR) assistance, adoption information, training programs, pet food and supply assistance. In addition, thanks to our affordable veterinary care programs, we’re able to help dozens of pet owners facing financial hardship access the medical care their pets need.
All our services are offered free of charge as a compassionate resource to support our community and promote the well-being of both animals and their people. Our focus is on preserving the human–animal bond and helping pets and their families stay together whenever possible.
Our Helpline team responds close to 4,000 outreaches each year from people seeking assistance with their pet-related questions and challenges.
When you contact our Helpline, you can leave a message by clicking the “Contact Us” button, calling 860-242-9999, emailing [email protected]. Based on the information you provide, our staff will direct your message to the appropriate team member. We respond to every inquiry within 24–48 hours to answer questions, share details about our programs, and discuss how we can best assist you.
Our team of trained Animal Support Counselors guides clients into one of the following programs:
- Adoption Program - providing personalized matches and lifelong support services
- Animal Rehoming Program - assisting pet owners in finding safe, loving new homes
- Pet Behavior services - offering guidance for both Dog Behavior & Cat Behavior
- Community Cat Resources - including TNR support, trap training and related assistance
- Veterinary Assistance Program - featuring senior wellness clinics and veterinary care vouchers
Rescue & Pet Support Resources
This resource guide is designed to assist pet owners, animal lovers, and rescue advocates by providing contact information for animal welfare organizations, shelters, rescue groups (including breed-specific rescues), community cat resources, low-cost veterinary services, financial assistance options, and small animal veterinarians. Many of these resources are organized by county to make it easier to find local assistance. This guide provides a starting point to connect with organizations that may be able to assist.
Disclaimer: The information provided here is publicly available and is shared for general informational purposes only. Inclusion on this list does not constitute an endorsement of any organization or service. We do not guarantee the accuracy of the information and are not liable for the actions or inactions of any organizations or individuals listed. We encourage you to independently research and contact any organization directly to ensure it meets your specific needs and standards.
Lives Impacted by OC Programs: 2024
Helpline Program Trends: 2023
Helpline Program Trends: 2022
